Shipping policy

Shipping Policy

Dentigo is committed to delivering dental instruments and restorative materials quickly, safely, and accurately to practices across the United States. Below is an overview of our order processing and shipping guidelines.

1. Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or U.S. holidays will be processed the next business day.
• You will receive an email confirmation once your order has been prepared for shipment.

2. U.S. Shipping

• We currently ship within the continental United States (Lower 48 states).
• Standard shipping typically arrives within 3–7 business days, depending on destination.
• Orders shipping to East Coast states (NY, NJ, PA, MA, FL, etc.) typically arrive within 1–3 business days after dispatch.
• Expedited shipping options are available at checkout.
• Tracking information is provided via email once the order has shipped.

3. Shipping Costs

We offer free standard shipping on all domestic orders within the United States.

4. Order Tracking

• Once your order ships, a tracking number will be sent to the email address associated with your purchase.
• You may track your shipment directly through the carrier’s website using the provided tracking number.

5. Delivery & Address Accuracy

• Please ensure that your shipping address is accurate before completing checkout.
• Dentigo is not responsible for lost or stolen packages once delivery has been confirmed by the carrier.
• If your tracking status shows “Delivered” but you have not received your package, please contact the carrier first for immediate assistance.
• You may also contact our support team at dentigo.info@gmail.com for additional guidance.

For additional questions regarding shipping timelines or order status, please contact our customer support team. We are committed to providing responsive service to dental professionals nationwide.